Our skincare has been formulated for use on all skin types. To be 100% sure our product will work for you and your skin, we always recommend a patch test on a small area of skin. If there is any irritation, discontinue use of the product.

ASARAI products should be used within 12 months of opening the packaging. Try to keep the product away from direct sunlight and store at room temp.

Currently, we do not offer samples but we do offer free and easy returns if you're unhappy with your purchase.

All of our products are free from animal testing. And always will be.

All of our products are free from synthetic and natural fragrance. While fragrance can smell great in skincare, it can actually be the cause of irritation on your skin. We aim to always have the cleanest, purest, most natural line of product to benefit your skin.

Our products are always created with 99 – 100% natural ingredients. In addition, we use a variety of certified organic ingredients in our formulations.

All our products are vegan besides Sleepercell serum and Response Theory serum.

We pride ourselves on ethically-sourced, cruelty-free, toxin-free ingredients and formulations. Our products are formulated for your skin’s overall health with only essential ingredients.

All ASARAI products are sold exclusively online at www.asarai.com.

Currently, ASARAI ships to the USA only. We will be expanding into more countries soon!

Orders over $70 are free shipping. If your order is below $70, we charge a flat rate of $7.90 for standard shipping anywhere in the US. You can expect delivery in 3-7 business days.

In a rush? No problem! We also offer expedited shipping for a flat rate of $25. You can expect delivery in 2 days.

Once you place an order, we process and ship it. Processing can take 1-2 business days. (Ordering after 12pm PST or the weekend will ship next business day). From there you will receive an email with a tracking number, so you’ll be able to follow your little yellow box’s journey to your doorstep.

Shoot us an email at hello@asarai.com and we can try to help out!

Note: Our customer service hours are between 9am - 5pm PST on business days.


Can I cancel my recent order?

Shoot us an email at hello@asarai.com and we can try to help out!

Note* Our customer service hours are between 9am - 5pm PST on business days.

No problem! Please email us at hello@asarai.com.

We offer a return or exchange within 21 days of you receiving the product. Returns will be refunded to the original form of payment. Unfortunately, we do not cover return shipping costs or refund original shipping charges.

Just email us at hello@asarai.com with your name and order number and we can organize the return or exchange.

Send us an email at hello@asarai.com and we’ll make sure you get your correct order asap!

We go to extremes to make sure our products get to their new home safe and sound, but sometimes shipping can be tough on packages. Send us an email at hello@asarail.com and we can organize a replacement.

Your card will be charged once your order is placed and processed.

Right now we accept all major credit or debit cards.

Asarai is a team of skincare experts hailing from Australia. Our products originated in Sydney where wilderness still permeates the culture and adventure is a way of life. We’ve since taken the brilliant botanicals to new heights and infused the unadulterated landscape into every bottle.

At ASARAI we’re redefining the way people think of skincare, because we know that it’s merely a sidekick to show off the glowing person behind it. Our core belief is that nature has the power to nurture a lifestyle that is happy, healthy, and vibrant.

At ASARAI, our team hopes to be part of a new generation of businesses doing good, giving back, and avoiding damage to the planet. We practice an active appreciation for nature in creating our products, always striving for maximum sustainability and minimal harm.

Great question! 1% for the Planet is a global network of businesses, nonprofits and individuals working together for a healthy planet. More than $150 Million dollars given back to the environment so far! You can check them out here – www.onepercentfortheplanet.org.

Yes, we offer gift cards which you can purchase on our product page. Occasionally we will offer discount codes, so please sign up at the bottom of our website to keep up to date.